Telephony
On hold never sounded this good.
What You Get
Your phone system is often the first voice a customer hears from your brand. It should sound like a person who's genuinely happy to help, not a text-to-speech engine from 2000 and late.
Formats
- IVR Prompts: "Press 1 for sales, press 2 for support..."
- On-Hold Messaging: branded messages, product highlights, seasonal updates
- Auto-Attendant: after-hours greetings, directory assistance
- Voicemail Greetings: professional and personalized
The Approach
Telephony work is all about clarity and consistency. Every prompt needs to match in tone, pace, and energy, even if they're recorded across different sessions.
Jenna delivers organized, labeled files that are ready to upload directly to your phone system. She follows standard telephony naming conventions and can match existing prompt sets if you're updating rather than replacing.
She understands the technical constraints: short durations, specific pacing for menu options, and the need for clean edits with no background noise.
E-Learning
Clear, engaging, human reads for training modules and explainers that people actually want to listen to.
Learn more →Video Game
From AAA titles to indie gems, bringing characters to life with authentic, directed performances that serve the story and the player.
Learn more →Meditation
Calm, grounded, intimate. The kind of voice that makes people breathe a little easier and trust the process.
Learn more →Ready for
telephony ?
Have a project in mind? Fill in the form and Jenna and her team will get back to you promptly. Jenna is repped by Vinnie Biunno at Amplify Artists Group.